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Terms Of Use / Cancellation and Refunds
 

Zatkaa - Terms of Use – Ver 1.0, APR 2021

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of website and Zatkaa application (App) for mobile and handheld devices.

Terms of Use

  • These terms of use (the "Terms of Use") govern your use of our website and our "Zarkaa" application for mobile and handheld devices (the "App"). The Website and the App are jointly referred to as the "Platform". Please read these Terms of Use carefully before you use the services.

The Terms of Use govern the use of our website Zatkaa and its application. Please read the Terms of Use before using our website and services. If you don't agree with these terms, leave the platform and uninstall the app. You are agreeing to our policies by installing, downloading, and using our platforms. The Terms of Use come into effect on the day you down or use the platform, and agree to abide by the policy.

Zatkaa is a marketplace that connects Jhatka shop owners and consumers. We enable transactions of meat shop owners and consumers that are initiated on our platform. Buyers can select and place orders from various products listed on the website. We enable the delivery of such orders in selected cities across India by connecting Jhatka meat shop owners and Pickup and Delivery partners.

Amendments

Zatkaa reserves the right to update and amend its Terms of Use and other policies when necessary. Users are notified when there are amendments in the policy to obtain their consent. Users continuing to use the website or application are agreeing to our updated policy. Zatkaa provides a personal, non-transferable, and limited privilege to access and use our platform. Moreover, you are giving consent to abide by other policies of this platform.

Users consent
By using our website and app, you are agreeing to be governed by these binding principles:
  1. Not to host, display, download, modify, publicize and share any information that is totally harmful, defamatory, criminally inciting, and invasive of other privacy.
  2. Not misleading or offensive to the online community
  3. Not to harass or advocate harassment of persons
  4. Not to indulge in sending junk mail or spamming
  5. Not to promote illegal, abusive, obscene, and defamatory activities
  6. Not to infringe upon any third party rights
  7. Not to promote an illegal or unauthorized copy of other intellectual property
  8. Not to share information about illegal activities, buy weapons, and harm the computers with viruses
  9. Not to access and reproduce any content in the platform for personal use
Account Registration

Register on the website to create a Zatkaa account and acquire membership. You are not permitted to open multiple accounts. We reserve the right to suspend multiple accounts of users. Moreover, the information needs to be accurate, current, and complete during the registration to complete the delivery process. You are the sole owner and responsible for the safety of passwords. You can also register by login into your account using third-party sites. You can use the membership for the purposes and non-transferable.

Order booking and financial terms

Zatkaa allows you to place orders upon acceptance of orders by jhatka meat owners. The platform facilitates to buy and sell products. The orders placed on the platform will be treated as confirmed. The platform won't entertain transactions in other currencies than Indian Rupees. Zatkaa is not a financial or banking service but facilitates electronic, automated online payment and receiving payment on delivery. Buyers agree to pay the total amount ordered over the platform.

Buyers agree and acknowledge that Zatkaa should not responsible for:
  1. Goods provided by Jhatkaa meat shops
  2. Unavailability or availability of certain products
  3. Owners serving the incorrect orders
  4. Liability of goods offered by shop owners
Got a question? Contact us to get customer support steams.