Privacy Policy

The Privacy Policy tells the policies and methods used for collection, protection, and disclosure of your information while using our website: Zatkaa.com or Zatkaa mobile application. Please read this policy before using our website and mobile application or submitting your personal information.

Your Agreement

By using the Zatkaa platform and services, you are consenting to use, collect, disclose, and share as mentioned by us by this Policy. If you do not agree with this Policy, we urge you not to use or browse the Zatkaa platform.

Policy Changes

Zatkaa reserves the right to update and change this Policy. We will keep posted on this page if there are significant changes and send a notice to your email for your consent. After the publication of the changes, if you continue using our services we will consider your consent to the updated policy.

Information Collection

Zatkaa collects information about the devices that you use in accessing our services. This information is used to improve your app experience and the stability of our services.

Cookies

Our Zatkaa platform and our partners may use cookies, pixel tags, mobile device IDs, and other technologies to collect and store information while using our services.

Cookies are tiny files that are stored on your device or browsed by websites and apps. The cookies are used for:

1. Remember user settings and preferences
2. Ascertain the popularity of content
3. Authenticating users
4. Analyzing traffic and trends on the website

By using our services, you are accepting our use of cookies in the way described above. To modify the cookies settings, you can go to our cookies settings. However, we urge you not to modify it for a personalized user experience on your platform.

Uses of your information

The collected information is used for the following purposes:

1. To personalize, maintain and improve our products and services to enable deliveries from your Zatkaa account.
2. Carry out internal operations including troubleshooting, data analysis, testing, research, and survey purposes.
3. Share information about the services that may interest you. If you are a registered user, we will communicate through SMS and telephone to tell you about the services.
4. To understand the behavior of customers and improve the content and features of our services. Moreover, we use this information to respond to queries.
5. Create review reports and data of the user base and service usages patterns Understand the effectiveness of advertising and deliver relevant advertising to you.

The information that we collect and receive from third parties is used for the purposes set above.

Disclosure of your information

We share the collected information for the following purposes:

We use the information in completing the order with the shop owners and third parties. Moreover, the shop owners may send you text messages regarding the delivery status with the mobile number.

Data Security

Zatkaa takes appropriate security measures to secure the information provided by customers. The sensitive information like payment cards to be compliant with the industry standards. Moreover, we urge users not to send their full debit card or credit card details to the unencrypted electronic platform for security. We take all measures to prevent unauthorized access.